Network requirements:
• TCP/IP configured
• Port 443 (HTTPS), or port 80 (HTTP), or port 21/20 (FTP) must be open for automatic transmission of collected data
System requirements:
• Hardware: Non-dedicated server powered on 24 hours a day, 7 days a week. If a server is not available, the Data Collector Agent can be installed on a desktop computer system powered on 24 hours a day, 7 days a week, but this method carries a risk of transmission difficulties.
• Operating system: Windows XP, Windows Server 2003, Windows Server 2008 or Windows Vista*
• Network card: 100mbit or higher (system must have only one active network card)
• RAM: 512MB or higher
• Microsoft .NET Framework 2.0 installed
• Internet connected browser
Virtualization software support:
If you want to install the DCA on a virtual machine, the following virtualization software will support the installation:
• Microsoft Virtual Server 2005
• VMWare GSX
Important:
• Do not install the DCA on a laptop.
• If you plan to use the DCA to collect data via VPN, please be aware that due to the
extended transmission, there is a risk of data loss.
* Instructions for installing a DCA on Windows Vista
Windows Vista implements a new feature called Universal Account Control (UAC), which can
cause installation problems with the DCA and/or the DCA Health Check service. These issues can be avoided by using the following procedures.
After downloading the DCA installation file (DCA_Install.msi):
1. Right click on the DCA Install.msi file and select Properties.
2. Under the Compatibility tab, click to enable the Run as Administrator check box.
3. Proceed to installing the DCA.
After the DCA is installed, repeat steps 1 and 2 above for the following two files:
• C:\Program Files\Data Collector Agent\DCAService.exe
• C:\Program Files\Data Collector Agent\Support\DCAServiceHC.exe
